I have a business I run from interstate. I own two cottages which I rent out as holiday accommodation. And I have someone in the full throws of a violent, delusional episode refusing to check out. She was meant to leave Friday, and I had another booking coming in that afternoon - confirmed and paid in full. Instead I dealt with many abusive, ranting phone calls, plus agressive e-mails. Spent day on the phone to police, lawyers, tenancy , Dept of Fair Trading, psycho tenant, employee, new booking, friends and relatives in the village.
You cannot reason with someone whose mental capacity is in full meltdown. No matter how calmly you keep communication they are irrational and in full victim mode. I have been accused of being a terrorist, a bitch, a liar and a thief. She screams and writes that she is telling everyone there what a cold, money hungry cow I am. She is threatening legal action. I do not tell her I am fifth generation in the area, and grew up with most of the people she is ranting to, I do not tell her that I am told how everyone in this small village abhors and reviles her - especially as they know me well and her bad-mouthing only makes her look more of a crazy, stupid female. I do not tell her that the legal team she is supposedly threatening me with has worked with my family on and off for three generations, and this time have been our lawyers for seven years straight. I want to, I want to rant and scream back at her especially as she throws in the "don't care if your fucking mother has died" comment (a fact she learnt from my friends in the area, probably attempting to get her to be rational and show a little compassion). But I don't. However, I no longer have any compassion for the plight of her own creation, and I will have her removed. In one of her rants she visciously screamed at me: "You have no idea who you are dealing with."
She is still there. So, when my youngest son truly needs his mother by him I now have to fly off to evict her accompanied by security, sheriff, removalist and locksmith. Legally she is now a trespasser. As holiday accommodation we do not fall under the Tenants Act but the far more reasonable Innkeepers Act.
But seriously - this is just what I don't need right now. I have no pity left for this woman, I am fighting too hard for my own family's survival and sanity. And all I would say to her as I prepare to fly out in the next few days:
"You have no idea who you are dealing with you stupid, stupid woman. But by hell you are about to find out!"